| Distributor |
Ambika Trading Company |
| Operations Manager |
Sachin Hingarh |
| Location |
Ambika House, 3-19-2 Kuramae, Taito-ku, Tokyo, Japan |
| Contact |
Ambika Trading Company
Ambika House, 3-19-2 Kuramae, Taito-ku, Tokyo, 111-0051 Japan
E-mail: info@ambikajapan.com
Tel : 03-5822-6655
Business Hours: Mon-Fri, 10am-5pm/Sat, 10am-1pm
Closed: Sundays, Holidays
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| Regarding Sales Price |
Items are sold at the price displayed on this website.
However, due to frequent changes product purchase conditions, the price displayed on the website at the time of ordering, and the price displayed on the website at the time of billing may vary. The price displayed on the website at the time of ordering shall be determined as the price of the product. |
| Product Delivery |
・As one of our eco-activities, we promotes recycling (re-use) of packaging material (cardboard boxes, paper bags, etc.) when shipping purchased products. Some packaging material may not look perfectly new, but we have paid careful attention to remove any unclean or unsanitary material, etc. Please be assured that the quality and freshness of the product itself has not been affected.
We appreciate your understanding and cooperation in this matter. |
Delivery Charges
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・Purchases of 6,500 yen (including tax) or more are delivered “free of charge” except Okinawa prefecture. However, since chilled parcel (refrigerated/frozen products) and regular parcel are billed separately, the purchase amount of each, rather than the total amount of both purchases, must be 6,500 yen (including tax) or more.
・Refrigerated and frozen products are delivered as chilled parcel. For chilled parcels, an additional chilled parcel handling fee of 210 yen (including tax) is applied.
・When items which must be delivered as chilled parcel (refrigerated/frozen products) are ordered at the same time as items which can be delivered as regular parcel, these items will be delivered separately. The delivery charges are billed accordingly. Also, please note that arrival of your order may vary a day or two.
・Delivery charges and days for delivery are as follows. Consumption tax is also included in the delivery charges. A cash on delivery fee is applicable for "Cash on Delivery" payment method.
[6,500 yen (including tax)or more] Free shipping
[Less than 6,500 yen(including tax)] Shipping charge is as follows:
| Delivery area |
Delivery charges |
| Aichi-ken | 540 yen | | Akita-ken | 648 yen | | Aomori-ken | 648 yen | | Chiba-ken | 540 yen | | Ehime-ken | 972 yen | | Fukui-ken | 540 yen | | Fukuoka-ken | 1080 yen | | Fukushima-ken | 540 yen | | Gifu-ken | 540 yen | | Gunma-ken | 540 yen | | Hiroshima-ken | 864 yen | | Hokkai-do | 1080 yen | | Hyogo-ken | 648 yen | | Ibaraki-ken | 540 yen | | Ishikawa-ken | 540 yen | | Iwate-ken | 648 yen | | Kagawa-ken | 972 yen | | Kagoshima-ken | 1080 yen | | Kanagawa-ken | 540 yen | | Kouchi-ken | 972 yen | | Kumamoto-ken | 1080 yen | | Kyoto-fu | 648 yen | | Mie-ken | 540 yen | | Miyagi-ken | 540 yen | | Miyazaki-ken | 1080 yen | | Nagano-ken | 540 yen | | Nagasaki-ken | 1080 yen | | Nara-ken | 648 yen | | Niigata-ken | 540 yen | | Okayama-ken | 864 yen | | Okinawa-ken | 3315 yen | | Ooita-ken | 1080 yen | | Osaka-fu | 648 yen | | Saga-ken | 1080 yen | | Saitama-ken | 540 yen | | Shiga-ken | 648 yen | | Shimane-ken | 864 yen | | Shizuoka-ken | 540 yen | | Tochigi-ken | 540 yen | | Tokushima-ken | 972 yen | | Tokyo-to | 540 yen | | Tottori-ken | 864 yen | | Toyama-ken | 540 yen | | Wakayama-ken | 648 yen | | Yamagata-ken | 540 yen | | Yamaguchi-ken | 864 yen | | Yamanashi-ken | 540 yen |
*Depending on the individual city, town, or village, there may be some exceptions. For further details, or any questions, please feel free to ask.
*Please note that in some cases, a delay in delivery time may occur due to transport conditions, etc. |
| Delivery period of the product |
Please refer to the “Days for Delivery” on this website, to decide the product delivery time. |
| Expiration date of Products |
For products on sale for a limited time only, the last date of sales shall be described on the website |
| Payment method |
Cash on delivery of the product |
| Return/replacement of products |
In principle, we do not accept return or replacement of any products. However, with the exception in the event that you have received defective product or the delivered product differs from the order description, return or replacement will be accepted. Even in this case, we shall not accept any refund or replacement if product is once used by the customers, or damaged or dirt made by the customers’ responsibility.
1) Replacement or refund request is received by the company at info@ambikajapan.com within 2 days of delivery (regarding perishable products, such fresh food as listed below, a request is received by the company within 1 day after delivery) of the product. We shall not accept any refund or replacement after the above mentioned period.
2) Replacement or refund of perishable products will only be attempted one time.
3) Regarding shipping charges for Replacement or refund shall be borne by the company. However, if the customer changes the delivery address from the purchasing time, shipping charge shall be borne by customers.
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