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    Contacts

    Contact Form

    Thank you for using Ambika Online Store.
    Please feel free to contact us with any questions or comments.
    Depending on the enquiry details, we may not have an answer in some cases, or it may take a few days for us to find the correct response. We appreciate your understanding.

    • Customer personal information held by us will not be used for any purposes except to respond to questions and comments by our customers.
    • Customer personal information will not be transferred or shared with any third parties.

    Moreover, use of all entrusted personal information can be discontinued upon request by the customer himself/herself.

    Our Contacts

    Ambika Trading Company
    111-0051, Tokyo, Taito-ku,
    Kuramae, 3-19-2, Ambika House
    Business Hours : 10AM~5PM (Monday to Friday)/10AM~1PM (Saturday)
    Closed: Sundays, National Holidays
    Email
    [email protected]

    Free shipping

    Order above ¥6,500
     

    Free Gifts

    Order above ¥8,000
     

    Payment Method

    Currently we accept “Cash on Delivery” and Credit Card (using PayPal) payments. If you choose “Cash on Delivery”, then please pay for your purchase directly to the delivery driver. Details

    Delivery Charges

    Purchases of 6,500 yen (including tax) or more are delivered “free of charge”. However, since chilled parcel (refrigerated/frozen products) and regular parcel are billed separately, the purchase amount of each, rather than the total amount of both purchases, must be 6,500 yen (including tax) or more. Details

    Goods Return Policy

    In principle, we do not accept return or replacement of any products. However, with the exception in the event that you have received defective product or the delivered product differs from the order description, return or replacement will be accepted. Even in this case, we shall not accept any refund or replacement if product is once used by the customers, or damaged or dirt made by the customers’ responsibility. Details

    Information

    Our Contacts

    111-0051, Japan, Tokyo
    Taito-ku, Kuramae, 3-19-2
    Ambika House
    Email: [email protected]
    1998~2020 © Copyrights Ambika Trading Company, Tokyo